Shipping policy
GENZ TECH
Last Updated: June 2026
Thank you for shopping with GENZ TECH. We are committed to delivering your order safely and as quickly as possible.
Order Processing
Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed on weekends or public holidays.
During peak seasons, processing may take slightly longer.
Shipping Times
Estimated delivery times:
United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 5–10 business days
Europe: 7–15 business days
Australia & New Zealand: 7–15 business days
Rest of the World: 10–20 business days
Delivery times are estimates and may vary due to customs, weather, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout.
We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor your delivery in real time.
Customs & Import Duties
International customers may be responsible for customs duties, import taxes, or other fees required by their country. These charges are not included in the product or shipping price.
Incorrect Address
Please ensure your shipping address is correct before placing your order. GENZ TECH is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost, arrives damaged, or you experience any delivery issues, contact us within 7 days of delivery. We'll work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact our support team.
GENZ TECH
Email: genztech81731@gmail.com